Terms of Use

Last Updated: March 3, 2026

1. Acceptance of Terms

Welcome to Lumen Healthcare (“Lumen,” “Lumen Healthcare,” “we,” “our,” or “us”).

These Terms of Use (“Terms”) govern your access to and use of the Lumen Healthcare website located at https://lumencare.com and any associated services, tools, or functionality (collectively, the “Services”).

By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use the Services.

2. Use of the Website

You agree to use the website and Services only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website in violation of any applicable law or regulation
  • Attempt to gain unauthorized access to systems, servers, or networks
  • Interfere with the operation or security of the website
  • Upload malicious software or harmful code
  • Use automated tools to scrape or collect website data without authorization
  • Misrepresent your identity or affiliation

Lumen Healthcare reserves the right to restrict or terminate access to the website if these Terms are violated.

3. Healthcare Services and Professional Responsibility

Lumen Healthcare provides technology and services designed to support healthcare organizations and healthcare professionals.

Use of the Lumen Healthcare website does not establish a physician-patient relationship or any clinical care relationship between Lumen Healthcare and website visitors.

Healthcare services facilitated through Lumen Healthcare systems are provided by licensed healthcare professionals or organizations responsible for patient care and medical decisions.

4. Medical Disclaimer

Information available on the Lumen Healthcare website is provided for informational purposes only and should not be interpreted as medical advice, diagnosis, or treatment.

Nothing on this website should be relied upon as a substitute for professional medical judgment or consultation with a qualified healthcare provider.

If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

5. Privacy

Your use of the website and Services is also governed by the Lumen Healthcare Privacy Policy, which describes how we collect, use, and protect personal information.

The Privacy Policy is available at:

https://lumencare.com/privacy-policy

By using the website or Services, you acknowledge and agree to the practices described in the Privacy Policy.

6. Intellectual Property

All content available on the Lumen Healthcare website, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Branding
  • Images
  • Website design
  • Software and underlying technology

Is the property of Lumen Healthcare or its licensors and is protected by intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from Lumen Healthcare.

7. Third-Party Links

The website may contain links to third-party websites or services.

Lumen Healthcare does not control and is not responsible for:

  • The content of third-party websites
  • Their privacy or security practices
  • Any services or products offered by third parties

Users access third-party websites at their own risk.

8. Website Availability

Lumen Healthcare strives to maintain reliable access to its website and Services. However, we do not guarantee that the website will always be available or operate without interruption.

We reserve the right to:

  • Modify or update the website
  • Suspend or discontinue services
  • Perform maintenance or upgrades
  • Restrict access to certain features without prior notice.

9. Disclaimer of Warranties

The website and Services are provided on an “as-is” and “as-available” basis.

Lumen Healthcare makes no warranties, express or implied, regarding:

  • The accuracy or completeness of website content
  • The reliability or availability of Services
  • The absence of errors or interruptions
  • Freedom from viruses or harmful components

Users assume full responsibility for their use of the website.

10. Limitation of Liability

To the fullest extent permitted by law, Lumen Healthcare shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use or inability to use the website
  • Reliance on information provided through the website
  • Unauthorized access to systems or data
  • Technical issues or service interruptions

Use of the website and Services is at your own risk.

11. Indemnification

You agree to defend, indemnify, and hold harmless Lumen Healthcare, its affiliates, employees, officers, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your use of the website or Services
  • Violation of these Terms
  • Violation of applicable laws or regulations

12. Governing Law

These Terms are governed by the laws of the United States and the applicable state jurisdiction in which Lumen Healthcare operates, without regard to conflict-of-law principles.

Any disputes arising under these Terms shall be resolved in the appropriate courts within that jurisdiction.

13. Changes to These Terms

Lumen Healthcare reserves the right to update or modify these Terms at any time.

Updated versions will be posted on this page with a revised Last Updated date.

Continued use of the website or Services after changes are posted constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions regarding these Terms of Use, please contact:

Lumen Healthcare

Website: https://lumencare.com

Email: help@lumencare.com